Privacy policy

 

Privacy Policy

Last updated: January 27, 2026

Swift Supps Limited operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Swift Supps Limited is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymised or de-identified.

Depending on how you interact with the Services and as permitted or required by law, we may collect or process the following categories of personal information:

  • Contact details, including name, billing address, shipping address, phone number, and email address

  • Financial information, including payment card details, transaction details, payment confirmation, and other payment information

  • Account information, including username, password, preferences, and settings

  • Transaction information, including items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled

  • Communications, including information you provide when contacting us or submitting enquiries

  • Device information, including IP address, browser type, device identifiers, and network information

  • Usage information, including how and when you interact with or navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information

  • Automatically through your use of the Services, including through cookies and similar technologies

  • From service providers who assist us in operating the Services

  • From business partners or other third parties

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To operate the Services, process payments, fulfil orders, manage accounts, arrange shipping, handle returns and exchanges, enable reviews, remember preferences, and personalise your shopping experience.

Marketing and Advertising

To send promotional communications and show advertisements related to our products and Services, including targeted advertising based on your interactions with the Services, where permitted by law.

Security and Fraud Prevention

To protect accounts, process secure payments, detect and prevent fraud, and safeguard the Services and users.

Communicating with You

To respond to enquiries, provide customer support, and maintain our relationship with you.

Legal and Compliance

To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, payment processors, fulfilment providers, analytics providers, and other service providers who perform services on our behalf

  • With advertising and marketing partners, subject to their own privacy policies

  • When you direct or consent to the disclosure

  • With affiliated companies within our corporate group

  • In connection with a business transaction, such as a merger or restructuring

  • To comply with legal obligations or protect rights and safety

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services. Your information may be transferred to and processed in countries outside your place of residence.

Shopify may use personal information collected from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify acts as a data controller for such processing.

More information is available in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Personal information is retained only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access personal information we hold about you

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Receive a copy of your personal information (data portability)

  • Opt out of the sale or sharing of personal information for targeted advertising

  • Manage marketing communications, including unsubscribing from promotional emails

Where Global Privacy Control signals are recognised, we will honour them as required by law.

If you reside in the UK, EU, or Isle of Man, you may also have the right to object to processing, restrict processing, or withdraw consent where applicable.

Exercising Your Rights

You may exercise your rights through the options available on the Services or by contacting us via our Contact Us page:
https://swiftsupps.im/pages/contact-us

You may also contact us via Instagram @swiftsupps.

We may need to verify your identity before fulfilling requests, as permitted by law.

Complaints

If you have concerns about how we process personal information, you may contact us via our Contact Us page or Instagram. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Personal information may be transferred, stored, and processed outside the Isle of Man. Where required, we rely on recognised legal transfer mechanisms to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with the revised “Last updated” date.

Contact and Data Controller

Swift Supps Limited
4 Farmhill Grange, Douglas, Isle of Man, IM2 2DP

For the purposes of applicable data protection laws, Swift Supps Limited is the data controller of your personal information.

Data Protection Officer: Daniel K Hands

Contact is available via our Contact Us page or Instagram @swiftsupps.